Monday – Sunday: 10:00 am – 7:00 pm
Monday – Sunday: 11:00 am – 6:00 pm
Penthouse Pool Club reserves the right to close early for both public and private events.
May – September. Actual opening and closing dates are weather dependent. Only Penthouse Pool Club members and their guests have access, so Join Now or Upgrade your VIDA Membership online.
Penthouse Pool Club has a strict age limit of 21+ and all guests must present a valid, government-issued photo ID at the 1st Floor check-in station to gain entry.
Penthouse Pool Club members must make their General Admission, Cabana, Day Bed, or Sun Lounger reservation in the VIDA App (limit of 1 reservation per member, per day). Reservations are available up to seven days in advance. Members must arrive within 30 minutes of their reservation time on weekends & holidays, or we reserve the right to offer your spot to someone on the Waiting List.
Lounge Chairs are available on a first come, first served basis with a General Admission reservation. You may also sit in the Bar & Firepit areas or place a towel on the pool deck.
The Penthouse Host will seat you and your guests when you arrive. All members must remain in their designated seating area. Moving Lounge Chairs, umbrellas, or any other furniture is strictly prohibited. Please note that we use the QR Code in your seating area for Food & Beverage service. This means that we will deliver all orders to your designated seat.
The Penthouse will charge a cancellation fee if the member cancels their reservation less than 4 hours prior to the start time or does not show up for their reservation. The Late Cancellation/No Show Fees are as follows:
All Penthouse Pool Club members must use the guest passes on their account to have any guests accompany them. If the member has an insufficient number of passes on their account, only the member may purchase additional guest passes at the Front Desk. Non-members cannot purchase their own guest passes. Please note we require proof of vaccination for all guests prior to entry.
Penthouse Pool Club members must always accompany and remain with their guests. Guests will not be admitted without the member present.
Penthouse Pool Club members reserving a Cabana, Day Bed, or Sun Lounger agree to the Food & Beverage minimums below. Guest passes are NOT included with ANY reservation and the cost of additional guest passes are not applied to the Food & Beverage minimum. Guests joining the member must use a guest pass from the members’ account.
For the safety of our members and to facilitate service, the front curtain panels of all cabanas must remain open at all times, no exceptions.
1st Floor Check-in: All Penthouse Pool Club members and their guests must check-in at the 1st Floor host stand located by the elevator. We reserve the right to inspect all bags prior to entry. Please help expedite the check-in process by leaving all large bags at home.
Penthouse Level Check-in: All Penthouse Pool Club members and their guests must also check-in at the top floor check-in station.
No beverages of any kind are permitted in or within 2 feet of the pool. This also includes ice buckets.
Any outside food or beverages (including alcohol) are strictly prohibited. No alcohol can leave the premises. We reserve the right to inspect all bags. Violation of this policy is grounds for immediate membership termination. Any member or their guests that bring in outside alcohol will be immediately removed from the facility. A second offense will result in membership termination.
Appropriate swimwear is required at all times. Management reserves the right to make decisions as to the appropriateness of any swim attire (or lack thereof). If you have to ask yourself if what you’re wearing is appropriate, it probably is not. Any member wearing attire deemed to be inappropriate by our staff must immediately leave the Penthouse Pool Club until wearing proper attire. Repeated violations of this policy may result in membership termination. All Penthouse Pool Club members and their guests must wear a shirt, shoes, and shorts/pants/skirt while inside any indoor area of VIDA Fitness.
All Penthouse Pool Club members and their guests must govern themselves in a courteous and respectful manner. Members must always treat other members, guests, and staff with dignity and respect, and are not to abuse anyone, verbally or otherwise. This also includes sexually suggestive or explicit behavior, excessively loud and foul language, and any behavior which is disrespectful to anyone. Any suggestions or complaints regarding any aspect of the operation, individual employee performance, or action of fellow members should be directed to the Manager on Duty. Any inappropriate, abusive, or disrespectful behavior to members, guests, or staff will be grounds for removal, suspension, and/or termination of membership privileges.
Pool furniture (i.e., lounge chairs, umbrellas, tables, etc.) must remain in its designated area. Members and guests are not allowed to move any of the furniture. Damage or destruction of equipment, furnishings, or any property by members or guests will be charged to and payable by the member responsible.
Penthouse Pool Club is a non-smoking, no vaping facility. Violation of this policy is grounds for immediate membership termination.
You may bring your headphones to listen to music on your laptop or smartphone, but the music volume should not be audible to other members. Do not touch or otherwise tamper with the Penthouse Pool Club speakers. Anyone who fails to comply with this rule will be subject to membership termination.
The possession and/or consumption of illegal or recreational drugs is strictly prohibited. Members and/or their guests suspected or observed in violation are subject to a search of their person and belongings. Members and/or their guests found in violation will be removed from the premises with a loss of membership and possible police intervention.
Penthouse Pool Club may close the facility due to inclement weather (actual or forecasted). Please refer to our Website, Facebook, Instagram, and Twitter for announcements.
Please speak to the Manager on Duty if you have any questions, or feel free to email us at [email protected].
